Participate in a Study on Synchronous Telehealth Fatigue Among Healthcare Providers!

MATRC is helping to get the word out about this research study on synchronous telehealth fatigue.  The purpose of this survey is to determine if providers delivering care via telehealth experience synchronous telehealth fatigue and how it correlates to associated factors.  If you are a healthcare provider, we invite you to participate.


July 21, 2022

Greetings Telehealth Colleague,

During the COVID-19 pandemic, the delivery of healthcare services quickly shifted from in-person visits to virtual care to decrease the spread of the virus. Presently, synchronous telehealth continues to be widely utilized to increase access to care among rural and underserved populations. This change in workflow for healthcare providers could present new challenges with undesired outcomes. There is emerging research indicating that spending an excessive amount of time engaging in virtual meeting spaces or video conferencing platforms can lead to fatigue and burnout. This phenomenon was recently coined “Zoom Fatigue.”  Although many recent studies have examined Zoom Fatigue and how it affects the user, there is lack of current knowledge regarding how telehealth providers are affected by the new phenomenon.

I am kindly requesting you to complete at 44-question survey entitled “Synchronous Telehealth Fatigue Among Healthcare Providers.” The survey can be completed in 10 minutes or less. All responses will be anonymous and will be reported as group data. You may access the anonymous survey with the following link: Synchronous Telehealth Fatigue Among Healthcare Providers Survey Completion implies consent to participate.

This research is a part of my capstone in the DNP program at Old Dominion University. Your feedback is important to bring awareness to synchronous telehealth fatigue by assessing the provider’s physical, mental and emotional health related to synchronous telehealth care delivery. Additional outcomes may be utilized to expand future research and establish evidence-based practices to manage synchronous telehealth fatigue.

If you have any questions or concerns, feel free to contact me at 276-389-9545 or [email protected], Dr. Tina Gustin (Responsible Primary Investigator) at 757-285-6215 or [email protected], or Kelli Garber (Faculty Advisor), DNP, APRN, PPCNP-BC at 301-606-7883 or [email protected], or Dr. Tancy Vandecar-Burdin, the Institutional Review Board (IRB) Chair at Old Dominion University to review this matter with you at 757-683-3802 or [email protected] You may also contact the Office of Research at 757-683-3460.

Thank you in advance for participating in this important study.

Warm Regards,

Tina Gustin, DNP, CNS, RN (Responsible Primary Investigator)
Old Dominion University School of Nursing
Virginia Beach, Virginia

Amanda Hudgins, MSN, APRN, FNP-C (Doctoral Student Researcher)
DNP Student, Old Dominion University
Radford, VA 24141

Kelli Garber, DNP, APRN, PPCNP-BC (ODU Faculty Advisor)
Old Dominion University School of Nursing