Preparing

Planning for Vendor Selection
What is Telehealth?
Telehealth Taxonomy
Launching a Telehealth Service
Are you Ready for Technology?
Planning for Vendor Selection

Planning for Vendor Selection

As you begin on your quest to find the right vendor, let six telehealth practitioners inspire you with their perspective and insights on how organizations should prepare for selecting a telehealth vendor.  

What is Telehealth?

What is Telehealth?

Everybody agreed until somebody defined it.”— Christian Milaster

Before we get started, we wanted to provide some clarity as to the terminology used to differentiate between Telehealth and Telemedicine and also to provide definitions for the specific types of telemedicine:

  • Interactive Patient Care
  • Remote Patient Monitoring
  • Store & Forward

Telehealth Taxonomy

 

Telehealth Taxonomy & Definitions

 

To understand the relationships of the various telehealth-related terms, consider the following taxonomy:

 

Your understanding of this taxonomy will be helpful in your search for vendors, as most vendors only serve one specific type of service, e.g., only for Interactive Patient Care or only for Remote Patient Monitoring.

 

Telehealth Definitions

    • Telehealth: Delivering Healthcare at a Distance.
    • Telemedicine: Practicing Medicine at a Distance.
    • Interactive Patient Care (IPC) Live Video, Chat, or Phone Interaction between a Clinician and a Patient.
    • Remote Patient Monitoring (RPM) Continuous & Periodic Transmission of Vital Signs.
    • Store & Forward (S&F) Asynchronous Transmission of Images, Video, Sound, etc.
    • mHealth The use of Mobile Technologies in medical care.
Launching a Telehealth Service

Launching a Telehealth Service

Here are the recommended steps to launch a new telehealth service:

 

Are you Ready for Technology?

Are you Ready for Technology?

“Are you Ready to Select a Vendor” Checklist:
Review this list to see if you are ready to start looking for vendors.

  • “Why Telehealth” Answered by Senior Execs
  • Telehealth Governance Established (team & processes)
  • Experienced, Multidisciplinary Telehealth Project Team
  • Telehealth Service Defined
  • Clinical Champion Identified
  • Business Case & Clinical Case Documented
  • Telemedicine Service Workflow Defined

 

Go to Next Step >>