Summit 2019

Jonathan Neufeld
PROGRAM DIRECTOR
Great Plains Telehealth Resource and Assistance Center

Jonathan Neufeld, PhD, is Program Director of the Great Plains Telehealth Resource and Assistance Center (gpTRAC), a federally funded technical assistance program housed at the University of Minnesota.  The Center provides telehealth training and consultation to healthcare providers and programs interested in implementing, evaluating, and enhancing all types of telehealth services in the Great Plains region.

Dr. Neufeld has consulted on a wide range of projects related to rural health and telehealth over the past 15 years.  He has presented at regional and national conferences and published peer-reviewed articles in the fields of telemedicine, clinical decision support tools, mental health services evaluation, and clinical outcomes.

Dr. Neufeld was formerly the Vice President of Information Technology and Integrated Care at Oaklawn Psychiatric Center in Goshen, Indiana.  In this role, he oversaw the IT programs and services at Oaklawn as well as leading a team of clinicians providing mental and behavioral health services in primary care settings across Elkhart and St. Joseph Counties.  Oaklawn has been using telehealth technology since 2011.

Dr. Neufeld received his PhD in Clinical Psychology from Ohio University and completed a Postdoctoral Fellowship in Integrated Primary Care in the Department of Family and Community Medicine at UC Davis Medical Center in Sacramento, California.

Before moving to Indiana, Dr. Neufeld was an Assistant Clinical Professor of Psychology in the Department of Psychiatry and Behavioral Sciences at UC Davis Medical Center, and Senior Research Associate at the UC Davis Center for Healthcare Policy and Research. There he collaborated on a wide range of clinical and research projects in the fields of mental health, primary care, telemedicine, and health care technology.

After graduating from the top-ranked Health Care Law program at the University of Maryland Francis King Carey School of Law, Rebecca served at the Centers for Medicare and Medicaid Services (CMS), where she worked with CMS leadership and the President’s domestic policy counsel to develop Affordable Care Act (ACA) policy, guidance, regulations and technology contracts. Since that time, she has advised hundreds of healthcare industry entrepreneurs and innovators. Her expertise includes deep knowledge of healthcare laws and regulations affecting various stakeholder groups, including large and small employers, healthcare providers, payors, and healthcare software and services vendors. She brings to her clients a functional knowledge of health care policy, regulatory compliance, and law, and is a thought leader regarding the future of public and private health reforms. She is also the author of the “Virginia Telemedicine Guide” and “How to Start a Healthcare Practice.”

Rebecca was appointed by the Governor of Virginia to serve on the Board of Medical Assistance Services, which oversees the Commonwealth’s Medicaid program. She is a member of The American Bar Association, the Virginia Bar Association, and the American Health Lawyers Association. She is also co-founder of the Virginia Cannabis Industry Association. She lives with her husband and two sons in Richmond, VA.

Howard Chapman has over 39 years in health care management in rural Community Health Centers in Virginia. He has served as Director of Programs and Development for Tri-Area Community Health (since 2011) with the primary responsibilities of grant writing and reporting, plus program development. Previously Howard was Finance Manager for Southwest Virginia Community Health Systems in Saltville Virginia (1980- 1983) and Executive Director (1983 2011) with supervising the overall operation. His on-the-job training established a working knowledge of CHC operations. He grew SVCHS from a single physician practice with 6 employees and an annual budget of $180,000 to a multi-site network with 6 medical/behavioral health sites, a 15 chair Regional Dental Center, the Migrant Health Network serving 8 counties, and a Medication Assistance Program serving the PD-3 area. The employees grew to over 130 and the annual budget grew to $9 million. In areas of high need and few resources, his focus is on collaboration to serve more people. He has been an innovator and leader on the local, regional, and state level. He testified before Congress twice and was invited to the White House twice for health care discussions. He has promoted telemedicine for over 18 years in rural Southwest Virginia. He holds a BA in Business Administration from King University.

Cory Erhard is the Director of Population Health at Roanoke Chowan Community Health Center where he oversees interventions and services to improve health outcomes, manage the cost of care and improve quality.  Cory has previously worked with the University of Pittsburgh Medical Center and as a contractor for both the U.S. Army and the U.S. Air Force implementing and evaluating preventive medicine initiatives.  Cory holds a BS in Kinesiology as well as an MBA.

Jeff was named Cherokee’s Chief Financial Officer in 1998 and brings over 25 years of accounting experience to his role. He has been a Certified Public Accountant since 1992 and graduated from Carson Newman College with a B.S. in Accounting in 1987. Jeff is also a graduate of the Southern Baptist Theological Seminary with a Master’s Degree in Christian Education. He volunteers frequently at his church in Morristown in a variety of ways, including the worship, youth, and children’s ministries.

He is married with two children. He enjoys tinkering with and driving his home-built Factory Five Roadster, a 1965 Shelby Cobra replica.

Mandy Lamb is Program Manager for the Weitzman Institutes expanded Project ECHO® Program. Along with supporting the implementation of each Project ECHO clinic, Mandy supports recruitment and expansion for Project ECHO. The Weitzman Institute has expanded their Project ECHO® Program to offer complimentary tools, such as eConsults to expert specialists, 24/7 access to a virtual learning community, and educational resources. Mandy manages the integration of eConsults as a part of Project ECHO. Prior to joining the Weitzman Institute, Mandy was a Research Associate for the Harvard Opinion Research Program at the Harvard T.H. Chan School of Public Health, where she developed and reported on public opinion polls on various domestic and international health topics, including attitudes on immunizations, infectious disease prevention, and health policy. Mandy obtained her Bachelor’s Degree in Political Science from Saint Michael’s College, and her Masters of Arts Degree in Political Science from the University of Massachusetts, Amherst. While completing her studies at UMass Amherst, Mandy taught courses and conducted research on health policy and public opinion.

Carla Horton is a Health Educator at Tri-Area Community Health Center in Laurel Fork Virginia. She graduated from Wytheville Community College in 1987 with an Associate Degree in Nursing. She has worked as a Registered Nurse in Rural Health Care for 31 years. She has worked as a Clinical Staff Nurse, Limited Radiologic Technologist, BLS Instructor, and Clinical Nurse Manager in her career. She is a strong advocate of Diabetes Education and Medication Safety and is currently focusing on teaching medication safety in the school systems. She obtained her Certified Diabetes Educators Certification in 2016 and is a member of the AADE. She works closely with Dr. Richard  Santen, Endocrinologist with UVA, seeing patients via Telemedicine.

Sirene Garcia earned her Masters of Science Management degree from Keuka College. Sirene has been working in Telehealth since 2010 at Finger Lakes Community Health. Sirene played a pivotal role in helping to bring on new partners and to work with a variety of individuals and agencies that were interested in using technology to expand services. Her work continues today as the Director of Special Programs for Finger Lakes Community Health.

Kim Schwartz currently serves as the Chief Executive Officer of Roanoke Chowan Community Health Center (RCCHC), a Federally Qualified Community Health Center in Eastern North Carolina.  Ms. Schwartz champions the unique challenges of the health care needs of rural communities in underserved areas and has generated key collaborations and innovations to advance RCCHC’s mission along with enhancing the lives of Eastern North Carolinians. She leads RCCHC’s team as a member of the Institute of Health Improvement (IHI) Leadership Alliance, represents US Congressional District 1 on the North Carolina Medical Care Advisory Committee, Chair of the North Carolina Institute of Medicine Board, and immediate past chair of the North Carolina Community Health Center Association. Ms. Schwartz has many professional affiliations and frequently presents at national and regional conferences including as an expert panelist at the World Congress Global Health Medicaid Summit in Washington, DC in 2015. She received her BA in Psychology and MA in Counseling Education from the University of New Mexico.

Amanda is the Executive Director of the Center for Rural Health Innovation located in Spruce Pine, North Carolina. As Executive Director, Amanda helped establish and grow a school-based telemedicine program from three pilot sites to an 80+ site program in six rural school districts, which she now supervises. Amanda’s areas of expertise cover a wide range: from day-to-day equipment troubleshooting to program design and implementation. With an extensive background in medical office management, she understands the importance & challenges of expanding healthcare access in rural communities. Amanda earned her Masters in Healthcare Administration from the Gillings School of Public Health at the University of North Carolina in 2016.

Tracey Haines is a Digital Health Portfolio Leader at Children’s Hospital of Philadelphia (CHOP). In this strategic role, she works with internal and external partners to improve the patient/family experience, provide access to care via telehealth programs and drive innovation. This work includes collaborating with resources to measure and evaluate the outcomes of this Digital Health work.  Tracey partnered with CHOP Community Relations to identify a school district and launch CHOP’s school telehealth program, which started as a pilot with 3 schools in an urban school district and is now in its first full year in all 12 schools in that same school district. Tracey works closely with a CHOP provider – the school telehealth clinical director – to support this work and look for new opportunities to expand the program further.

Tracey has worked in the healthcare information technology (HIT) field for 25+ years – both with an HIT vendor as well as with two hospital systems. She has worked in a variety of leadership and other roles throughout her career including programmer, EHR trainer and training manager, project manager and product owner.

Tracey’s education includes an MBA, a graduate certificate in Public Health and a BS in Computer Science.  She has 7 current and former Epic certifications.

Sheila Freed, RN, serves as the School Health Director for Avera eCARE; which provides school nursing via live audio/visual technology to 28 schools in North and South Dakota.  Sheila has over 30 years of nursing experience, with the past fifteen years in a variety of school settings.  She believes leveraging technology can solve access issues in rural schools and provide every student with the opportunity to be healthy and safe at school, regardless of location.   Sheila received her BSN from the University of Wyoming and is a Johnson and Johnson School Health Leadership Fellow.

Sandy Rowe has over 25 years experience in the nonprofit arena concentrating on youth well being and environmental protection issues.

Ms. Rowe began her career as the Development Director for K.I.D.S., a $50 million charitable organization in NYC. It was in this capacity that she learned the art of collaboration to leverage resources.

In 2013 Ms. Rowe returned to her hometown of Wilmington, NC thrilled to be back near the ocean. As the Development Director for the Bald Head Island Conservancy, she commuted to work daily via ferry down the Cape Fear River, across the Intracoastal Water Way and then by golf cart, since no cars are allowed on the island. A lovely commute eight months out of the year and miserable for the other four!

Ms. Rowe was then compelled away from the Sea Turtles when she became the Executive Director for PATH (Pender Alliance for Teen Health) in 2015. School Based Health Centers with TeleHealth capabilities are now her mission and providing access to high quality Integrated Care for every student in Pender County her goal.

Dr. North is a practicing Family Physician and Adolescent Medicine specialist at a rural health center in Mitchell County, NC.

In 2011, he founded the Health-e-Schools school-based telemedicine program that currently provides access to acute care, primary care, adolescent medicine, and comprehensive asthma services to over 35,000 students at 80 schools in six school districts across North Carolina. In 2014 the Health-e-Schools program was awarded the American Telemedicine Association’s President’s Award for Health, Quality and Innovation.

Additionally, he serves as the Medical Director for Mission Virtual Care working with a team to integrate inpatient, outpatient, virtual visits, and remote home monitoring into Mission Health, North Carolina’s sixth largest health system that serves the state’s 18 western most counties.

Dr. North is the Rural Telehealth Research Fellow at the University of North Carolina’s Sheps Center for Health Services Research, a member of the HRSA Rural Telehealth Research Center, leads the SPROUT school-based research interest group, and was a member of the National Quality Forum’s Telehealth Committee. He currently serves on the boards of the Mid-Atlantic Telehealth Resource Center and the Foundation for Health Leadership and Innovation and, is a co-author of the American Telemedicine Association’s Operating Procedures for Pediatric Telehealth and the Practice Guidelines for Telemental Health with Children and Adolescents.

Dr. North received his undergraduate degree in psychology from the University of Wisconsin-Madison and his medical doctorate from the University of North Carolina School of Medicine. He completed his Family Medicine Residency, Adolescent Medicine Fellowship, and Master’s in Public Health at the University of Rochester School of Medicine and Dentistry.

He lives in Spruce Pine, NC with his sons Eli and Oscar where they spend their free time building Legos, hiking in National Parks, and reading.

Alfred Atanda Jr. is a pediatric orthopedic surgeon who specializes in sports medicine at the Alfred I. duPont Hospital for Children in Wilmington, Del., where he is the director of the Center for Sports Medicine. He performs arthroscopic surgery of the knee, elbow, ankle, and shoulder as well as general orthopedic and trauma surgical procedures. A graduate of the University of Pennsylvania School of Medicine, he completed an internship and an orthopedic surgery residency at the University of Chicago Medical Center. Dr. Atanda also completed fellowships in pediatric orthopedic surgery, at Alfred I DuPont Hospital for Children, and in sports medicine surgery, at the Rothman Institute at Thomas Jefferson University. His research interests are in overuse injury prevention and general orthopedic trauma. Recently, he has developed an interest technology and innovation by routinely using telemedicine in his sports medicine practice. His future aspiration is to create an app-based platform to utilize telemedicine technology to triage, navigate, evaluate, and treat orthopedic patients.

Brittany Azzolina is a Licensed Professional Counselor and Board Certified TeleMental Health Provider. In 2013, Brittany founded TeleMental Health Network, a comprehensive group practice, specializing in online psychotherapy and behavioral health services for children, adolescents, adults, schools, and community-based organizations. She also developed focused programs to include: Virtual School Counselor Network and College Telehealth.

Virtual School Counselor Network is the division of our Network that specializes in K-12 educational related services for cyber schools. The VSCN team is dedicated to partnering with school administration to provide comprehensive virtual counseling services in unison with the student’s educational goals.

College Telehealth provides online psychotherapy to college students and young adults. We partner with college counseling centers to provide students top-tier mental health services online and unburden the overwhelmed college mental health offices.

Dr. Shuffler received her Doctor of Nursing Practice (family focus) from East Tennessee State University and is certified by the American Nurses Credentialing Center as a Family Nurse Practitioner. She currently teaches family nurse practitioner students at Western Carolina University and is the lead provider for Health-e-Schools Telehealth Program. Through the Health-e-Schools network she is able to provide school-based tele-healthcare to students in 82 schools in six rural counties in Western and Eastern North Carolina. Tonya has been practicing in school-based health for 10 years, and in school-based telehealth for the past 5 years. She is a strong advocate for nurse practitioner practice, school-based health, and school-based telehealth. She involves her nurse practitioner students in telehealth visits whenever possible. Tonya’s professional interests focus on school-based telehealth and training future providers in telehealth technologies. In addition, she serves as a board member for the North Carolina School Based Health Alliance. She is a steering committee member for Standardized Pediatric Research on Outcomes and Utilization of Telehealth (SPROUT), is Champion for their Telementoring Research Interest Group, and a member of their School-Based Telehealth Research. She is a member of the North Carolina Nurses Association, the American Nurses Association, the American Academy of Nurse Practitioners, the National School-Based Health Alliance, and the National Organization of Nurse Practitioner Faculty.

Debbie Voyles is the Corporate Director of Virtual Health at Ballad Health.  She is working to standardize and build Virtual Health services to address the access to care challenges currently faced in North East Tennessee and South West Virginia.  Debbie comes to Ballad with over 20 years of Telemedicine and Telehealth experience, developing and building programs in Texas and Colorado for inpatient services, outpatient services and direct to consumer services.

Debbie has been active in both Texas and Colorado in getting better legislation and reimbursement and was instrumental in getting Telehealth parity passed in Colorado. She has authored and presented on Telehealth topics across the country and is the current Chair of the Business and Finance Special Interest Group of the American Telemedicine Association.

Debbie has a Bachelor of Science degree in Business Administration from Lubbock Christian University, a Masters of Business Administration from Texas Tech University and a Certificate in Health Organization Management from Texas Tech University.

Rebecca E. Gwilt, Esq. is a Virginia-licensed attorney and Partner at Nixon Law Group. She provides legal, regulatory, and business guidance to health care clients, focused primarily on public and private healthcare reforms (e.g., ACA, HITECH, MACRA, bundling/accountable care), digital healthcare (including mHealth and telemedicine), integrated care, value-based care, fraud and abuse (Stark, Anti-kickback, False Claims, and CMP), and healthcare privacy/security (HIPAA, FERPA, Part 2, GDPR). She also provides corporate and transactional services to healthcare clients, including business formation and dissolution, corporate contracting, licensing, compliance, mergers and acquisitions, and reimbursement. She has a particular interest in serving growing digital healthcare/healthcare technology businesses and clients in the regulated medical cannabis industry.

After graduating from the top-ranked Health Care Law program at the University of Maryland Francis King Carey School of Law, Rebecca served at the Centers for Medicare and Medicaid Services (CMS), where she worked with CMS leadership and the President’s domestic policy council to develop Affordable Care Act (ACA) policy, guidance, regulations and technology contracts. Since that time, she has advised hundreds of healthcare industry entrepreneurs and innovators. Her expertise includes deep knowledge of healthcare laws and regulations affecting various stakeholder groups, including large and small employers, healthcare providers, payors, and healthcare software and services vendors. She brings to her clients a functional knowledge of health care policy, regulatory compliance, and law, and is a thought leader regarding the future of public and private health reforms. She is also the author of the “Virginia Telemedicine Guide” and “How to Start a Healthcare Practice.”

Rebecca was appointed by the Governor of Virginia to serve on the Board of Medical Assistance Services, which oversees the Commonwealth’s Medicaid program. She is a member of The American Bar Association, the Virginia Bar Association, and the American Health Lawyers Association. She is also co-founder of the Virginia Cannabis Industry Association. She lives with her husband and two sons in Richmond, VA.

Kathy is Director of the Mid-Atlantic Telehealth Resource Center (MATRC), one of twelve regional TRCs serving the country.  TRC’s are federally funded to assist with telehealth program development and sustainability in order to increase access to quality care for rural and other underserved populations.  Kathy is also Director of Research for the Karen S. Rheuban Center for Telehealth, Assistant Professor of Public Health Sciences at the University of Virginia (UVA) School of Medicine, faculty member at the Healthy Appalachia Institute and adjunct faculty member in the L. Douglas Wilder School of Government and Public Affairs at Virginia Commonwealth University (VCU).   Prior to her position with the MATRC, Kathy was Director of the State Office of Rural Health and Primary Care Office within the Virginia Department of Health (VDH) Office of Health Equity (OHE). Kathy’s public service career reflects close to 30 years of experience in public health, public policy, program development, program evaluation and strategic planning.  Kathy is an Appointed Member and Chair of the Rural Health Committee for the Universal Service Administrative Company (USAC) Board and is Vice President of the Virginia Telehealth Network Board. Kathy received her B.A in Psychology with minors in pre-medicine and youth services from Gordon College in Wenham, MA. She went on to receive her M.S. and Ph.D. in Counseling Psychology from Virginia Commonwealth University in Richmond, VA.  Kathy also has a Certificate from the Management Academy for Public Health at UNC Chapel Hill.

Dr. Karen Schulder Rheuban serves as Professor of Pediatrics, Senior Associate Dean for Continuing Medical Education and External Affairs and Director of the Center for Telehealth at the University of Virginia. Dr. Rheuban is a fellow of the American College of Cardiology, the American Academy of Pediatrics and the American Telemedicine Association. She is listed in the “Best Doctors in America” database, and was profiled in the National Library of Medicine’s exhibit “Changing the Face of Medicine: Celebrating America’s Women Physicians.”

Dr. Rheuban is a past President of the American Telemedicine Association, is advisory to the Center for Telehealth and e-Health Law, and she is the board chair of the Virginia Telehealth Network. She is a trustee of the Swinfen Charitable Trust, an international telemedicine charity.     She is a member of the Virginia Board of Medicine ad-hoc working group on telemedicine.  She serves on the AMA’s Digital Medicine Payment Advisory Group.

Dr. Rheuban is the PI on the HRSA funded Mid Atlantic Telehealth Resource Center grant serving 8 states and the District of Columbia.  In 2012, she chaired the Institute of Medicine Workshop on Telehealth.  She was nominated by the Medical Society of Virginia and appointed to serve on the Virginia Board of Medical Assistance Services (Medicaid), which she currently chairs.

Dr Nick is not just an ordinary medical Doctor but an innovator whose passion is driven by his career and training as a physician, helping others, transferring knowledge and working collaboratively at the intersection of healthcare, technology and human behavior.

Dr. Nick brings a distinctive blend of medical practitioner and business strategist, both national and international, to the realm of digital healthcare technology. A graduate of the Royal Free Hospital School of Medicine, University of London, he is a pioneering creator in the evolution of healthcare technology. After several years as a medical practitioner in London and Australia, he joined an international who’s who in healthcare, academia and business, in the development of the first electronic health record in the early 1990’s and later, as a business leader in one of the first speech recognition companies. His rare combination of patience, creativity, skill and intrinsic business ethics has led him to a diverse career in healthcare with some of the most prestigious hospitals, consulting firms, and technology companies.

Dr. Nick focuses on small incremental improvements we can learn from other industries that can be applied in healthcare to bring immediate value but that also add up to the big leap in we need and are all looking for – evolution, not revolution.

Dr. Nick is a global native, who developed an extended world view from an early age and offers cultural intelligence and the capacity to function effectively across national, ethnic, and organizational philosophies. With an easy-going nature and the ability to talk in terms people can understand, that is supported by a depth and breadth of knowledge and the experience and intensity to match.

Dr. Nick takes the time to understand the cultures and unique country and industry perspectives and tailors his presentations to the audience whether that’s a small group of senior executives, a room of practicing clinicians from around the world, or a group of international entrepreneurs looking to disrupt and innovate.

Alfred Atanda Jr. is a pediatric orthopedic surgeon who specializes in sports medicine at the Alfred I. duPont Hospital for Children in Wilmington, Del., where he is the director of the Center for Sports Medicine. He performs arthroscopic surgery of the knee, elbow, ankle, and shoulder as well as general orthopedic and trauma surgical procedures. A graduate of the University of Pennsylvania School of Medicine, he completed an internship and an orthopedic surgery residency at the University of Chicago Medical Center. Dr. Atanda also completed fellowships in pediatric orthopedic surgery, at Alfred I DuPont Hospital for Children, and in sports medicine surgery, at the Rothman Institute at Thomas Jefferson University. His research interests are in overuse injury prevention and general orthopedic trauma. Recently, he has developed an interest technology and innovation by routinely using telemedicine in his sports medicine practice. His future aspiration is to create an app-based platform to utilize telemedicine technology to triage, navigate, evaluate, and treat orthopedic patients.

Dr. Tina Gustin has over 35-years of advanced practice nursing experience.  She received her undergraduate degree from the Medical College of Virginia, which is now Virginia Commonwealth University.  She received her master’s degree as a Pediatric Clinical Nurse Specialist from the University of Virginia, and her Doctor of Nursing Practice degree from Old Dominion University.   She is currently an Assistant Professor at Old Dominion University School of Nursing where she teaches in the Doctor of Nursing Practice Program. Dr. Gustin was most recently appointed as the Director of the school’s Center for Telehealth Innovation, Education, and Research. The center will serve as a telehealth learning hub and research center not only for the state but also the East Coast Region of the United States.

She is the clinical manager for the Pediatric Telehealth program at Children’s Hospital of the King’s Daughters in Norfolk Virginia.  Dr. Gustin has been responsible for the development of this new program and assuring the clinical competence of the telehealth providers.

Dr. Gustin’s research has focused on interprofessional team-based care and how telehealth can be used as the instrument for connecting providers to providers and providers to patients.  Dr. Gustin has an interest in the unique skillset necessary to conduct a successful telehealth encounter.  She has developed one instrument designed to measure telehealth etiquette knowledge and another that measures team telehealth performance with a focus on communication and etiquette.

She is the PI and Co-PI for several Health and Human Services Administration (HRSA) grants totally over 6 million dollars.  These grants have aimed at reaching the rural and underserved though telehealth and interprofessional collaboration. Dr. Gustin has extensively published and presented on both interprofessional team-based care and telehealth both nationally and internationally.

She is currently serving on the American Nurses Association task force for technology and was most recently elected to the Center for Telehealth and eHealth (CTel) Advisory Board.  She has been invited to several nursing and medical schools to assist in the development of a telehealth curriculum and to present her work.

Abigail Crawford FNP-BC, APRN graduated from West Virginia University School of Nursing in 2009. She went on to complete her Family Nurse Practitioner Master’s degree from George Mason University in Fairfax, Virginia in 2013. She joined WVU Medicine Children’s Pediatric department as a telemedicine nurse practitioner in 2018. She is native to West Virginia and has a passion for increasing access to care for the pediatric population of West Virginia.

Anna’s telehealth work centers on programming that enhances equity for minority populations. She earned a Master of Public Health with a focus on HIV prevention resource development. With the Patient-Centered Outcomes Research Institute (PCORI) Healthcare Delivery and Disparities Research program, Anna conducted a review of telehealth programs for minority populations. At HealthHIV, Anna provides telehealth capacity-building assistance through the creation and review of programmatic resources including training protocols, patient education materials, and standard operating procedures.

Shiv Lamba is a senior at Flint Hill School. He has worked in the VA for the last 4 years doing summer volunteer work with the homeless veterans program. He has also worked with Dr. Llorente on a case-report of a Vietnam Veteran at the end of life, and on a book chapter on Asian American Pacific Islanders. His mentor for this project is Dr. Llorente  Llorente, Chief of Psychiatry at Washington D.C. VA.

Alexandrea Cronin is a Telehealth Research Coordinator for the West Health Institute, a nonprofit, nonpartisan organization dedicated to enabling seniors to successfully age in place. She is currently working on her Master of Public Health degree with a concentration in Health Promotion and Education at California State University San Marcos.

Dr. Dan Weberg is a nurse leader and expert in human-centered patient design and simulation and healthcare innovation with extensive clinical experience in the emergency department, acute in-patient hospital settings, and academia over past 13 years. Dan is an author, scholar, positive deviant and is the Senior Director of Innovation and Leadership for Kaiser Permanente’s National Nursing Leadership and Strategy Team.  Dan is also a core team member and a founding Clinical Assistant Professor focused on technology, leadership and inter-professional curriculum for the new Kaiser Permanente School of Medicine.

Dan has held a variety of leadership roles, including nursing director, clinical faculty director, consultant, and direct care in emergency departments, academic medical centers, large colleges of nursing, and private educational firms.

He earned his BSN, and was in the first cohort to graduate from the Masters in Healthcare Innovation program at Arizona State University.  Dan was also the first ever graduate of the PhD in Healthcare Innovation Leadership program at ASU under the mentorship of Dr. Kathy Malloch and Dr. Tim Porter-O’Grady. Dan’s clinical background is in Emergency and Trauma nursing at level 1 trauma centers.  Dan is also faculty at The Ohio State University and taught and at Arizona State University in the subject of Innovation, and Leadership.

He has three text books “Evidence Based Innovation Leadership for Health Professions” (1st & 2nd Edition) & Leadership in Nursing Practice 3rd Edition both of which describe the leadership and collaboration skills needed to lead the future of healthcare delivery.

Dr. Robin Felder is a Professor of Pathology and Associate Director of Laboratory Medicine at the University of Virginia in Charlottesville, Virginia.  Dr. Felder received his BS in Chemistry from the College of William and Mary (Williamsburg, VA) and his PhD in Biochemistry from Georgetown University (Washington, DC).  He spent a year in post-doctoral training at the National Institutes of Health (Bethesda, MD) and in 1998, a year of sabbatical training under Professor Bernard Rossier, in Lausanne, Switzerland. Dr. Felder has distinguished himself in two areas of research, automation and hypertension.

Wellness – Dr. Felder has been involved in personalized wellness research and education for over 20 years.   In 2000 he initiated a wellness monitoring research group that developed a number of passive monitoring sensors and associated web based caregiver tool that has been clinically tested, and was subsequently commercialized with over 6,000 monitored individuals.  He also co-organized and chaired the Medical Automation International Conference which has focused on wellness and a shift in the way health care will be delivered to that of a system that is based in the home and is personal, predictive, and passive.   <http://www.medicalautomation.org>.

Medical Automation – He is considered one of the early pioneers in clinical laboratory robotics and automation and has been awarded 20 patents.  In automation he has published over 150 papers, reviews, and chapters, and served as co-editor of three textbooks on various aspects of medical automation.  He served as the founding Director of the Medical Automation Research Center (MARC) from 2002-2008.   He was also the founder of the Association for Laboratory Automation  (now called SLAS) and founding editor of its journal, the Journal of the Association for Laboratory Automation (JALA) (now called SLAS Technology and SLAS Discovery). 6,000 registrants participated in the 2017 meeting.  His automation research has been funded by the NIH, NSF, and various biomedical companies.  He has been awarded the Manitoba Society of Clinical Chemistry Lectureship Award, the Engelberger Award for Leadership in Robotics (2009), and the Award for Excellence in an area of Research from both the American Association for Clinical Chemistry and National Academy for Clinical Biochemistry (2010).  Dr. Felder was also awarded the University of Virginia’s first Innovator of the Year award in 2012.

Basic Biomedical Research – Dr. Felder also has been continuously funded by the National Institutes of Health since 1984 for his work on the etiology, diagnosis, and treatment of hypertension and salt sensitivity.   In hypertension he has published over 200 peer reviewed papers, reviews, and chapters.  He has been recognized for his contributions to this field by receiving awards from the American Physiological Society, The American Federation for Clinical Research, The Association for Clinical Scientists, The American Association for Clinical Chemistry and National Academy for Clinical Biochemistry.

Non-institutional pursuits – Robin has been a pewter smith for over 30 years crafting a variety of items in his workshop which are sold locally in Charlottesville gift shops.  In addition, Robin is an avid organic pear, peach, and apricot farmer and master distiller.  He is working to expand commercial pear farming in Virginia by expanding the number of blight resistant pear trees and rare Indian blood peaches and capturing their essences in the form of a brandy (eau-de-vie) in his commercial craft distillery (Monte Piccolo Farm and Distillery).

Commercial pursuits – In addition to his academic career, Dr. Felder has co-founded 9 private ventures spun out from the University of Virginia, including Medical Automation Systems (point of care management tools): http://www.medicalautomation.com, Global Cell Solutions (regenerative medicine biotech): Hypogen (pharmaceutical company); LabAutomation (now SLAS) http://SLAS.org, Medical Automation (non-profit educational organization) , http://medicalautomation.org, Well Aware Systems (personalized medicine) acquired by Quiet Care Inc., and recently by GreatCall.com, BioPhile (automated -80C biorepository, now part of Hamilton Automation Storage Solutions), BlinkBit (minimally invasive diabetes monitoring), Medical Robotics (medical automation consulting), and Medical Automation Research Institute (MARI).  Several of Dr. Felder’s inventions and commercially available instruments were named a top 10 pick by the Scientist Magazine in 2010 and 2012.  Dr. Felder has also received several local entrepreneurial awards such as the Charlottesville Navigator, Rocket, Founder and Business Plan, awards.

Throughout his career, Dr. Grossmann has focused on tapping the paradoxical power of technology to coexist with a better, more humane medical care. As a healthcare futurist, being a full-time practicing surgeon gives him the rare skills, qualities and advantages to combine and enhance both his passions.

He is one of the earliest Google Glass explorers and in June 20th, 2013, was the first doctor to ever use Google Glass during live surgery (Currently focusing Spatial Computing, on MagicLeap and Hololens applications in Healthcare & Education)

Being a telemedicine, Global Health and Digital Medicine advocate, Dr. Grossmann is a strong believer in the power of technology to augment healthcare and education, to better connect providers and patients.

He is convinced that innovation in healthcare technology, along with the current developments in Mobile and Wearable platforms, Virtual, Augmented and Mixed Reality, along with AI, Deep Learning, Blockchain, Nanotechnology, 3D printing and Robotics will exponentially improve healthcare connectivity, communication and data management, and result in more efficient, intuitive, less expensive and ultimately better and more empathic patient care and Medical Education, as well as improved Global Access to Healthcare.

Technology is just an asset to the basic and most important qualities of a medical provider, compassion and empathy.

As a social researcher and president of 21 for 21, a consulting company dedicated to helping people and organizations reach their potential, Brandon’s expertise is in delivering high-impact, transformative truth about peak performance.

He interviews successful people and analyzes data about successful organizations and presents his findings in books, keynote speeches, and unique training engagements.

His book 21 Questions for 21 Millionaires explores the surprising reality of how ordinary people create extraordinary success. His second book, 21 Questions for 21 Olympians, will also contain surprising data about how the world’s best athletes perform. A soon-to-be-released online course will focus on 21 common tactics of bullies and how to effectively respond.

He earned an MBA in Healthcare Management and holds a Bachelors Degree in Organizational Leadership, with a specialization in HR and Organizational Development – he says that’s just a long title that means he learned how to keep people coming back to work without using shock therapy.

I am a doctoral student in Instructional Technology and Distance Education at Nova Southeastern. I have a background in teaching ESL. Through the program at Nova, I learned about the world of telemedicine. Through my father’s health issues and his speech-language pathologist, I learned that ESL and speech pathology are highly correlated. I am currently working on my dissertation on the efficacy of Telepractice and am looking to continue to contribute to the field of telemedicine.

Vimal Mishra MD is an internist and medical director of telehealth at Virginia Commonwealth University (VCU) Health System. As the medical director of telehealth, he provides system-wide leadership, strategic direction and operational oversight for VCU health’s enterprise-wide teleservices effort to enhance access, improve clinical outcomes, and gain clinical efficiency and effectiveness. As a physician informaticist, he chairs an EMR (Electronic Medical Records) council and oversees design, planning, and implementation of digital tools and standards to assure high quality, evidence-based solutions which meet the needs of clinicians and patients. He advises health system on electronic health records (EHR) configuration, heuristics, design, workflow, adoption strategies, analytics, data strategy, and implementation.

Dr. Mishra completed his internship and residency in Internal Medicine at Virginia Commonwealth University. He received his graduate degree from Duke Fuqua School of Business and is board certified in internal medicine and clinical informatics.

Daren Reifsneider is a senior analyst at SimplePractice, an EHR for private practice providers. In addition to a robust feature set, SimplePractice includes an integrated telehealth solution.

Prior to joining SimplePractice, Daren’s research focused primarily on K-12 education assessment. She previously worked closely with the U.S. Department of Education’s Regional Education Lab, Mid-Atlantic, and before that, she worked for the Milken Family Foundation Teacher Advancement Program. She attended Pepperdine University’s School of Public Policy, focusing on policy analysis and received her B.A. in Politics with a research methods emphasis from Occidental College in 2002.

Carolyn Rutledge, Professor of Nursing at ODU, has published 55 articles and received 28 grants totaling over $16 million focusing on educating providers to improve healthcare access. She received the SCHEV Outstanding Faculty Award, the highest faculty honor in Virginia. She was the lead on NONPF’s position paper on educating NPs in telehealth and spearheaded the development of the Center for Telehealth Education at ODU.  She consults nationally on implementing telehealth education within healthcare programs.

Lori Uscher-Pines, PhD, MSc is a senior policy researcher at RAND. She is a mixed methods researcher, and focuses on direct-to-consumer telehealth and the implementation of telehealth within the safety net. She is particularly interested in the impact of telehealth on access, quality, and costs. Her telehealth research has appeared in numerous high-impact journals including JAMA and Health Affairs.

Ellen Silverman is a Public Health Nursing Consultant for Washington State Department of Health. Ellen services in a leadership role for public health coordinators (primarily nurses) working with Children with Special health Care Needs. In the past two years she has worked as the telehealth lead for a HRSA-funded Autism and Other Developmental Disabilities grant. Thru the work of her teams, many contributions have been made aimed at improving systems, provider capacity and family experience. Ellen is a Registered Nurse as well as holding a PhD in psychology. She has extensive public policy within the State of Washington in the areas of chemical dependency, economic services and Medicaid. She also has clinical nursing experience in psychiatry, addictions, medical-surgical, and home health. She has worked as a health coordinator for Head Start. She is committed about making the necessary changes in systems in order to insure that families have access to the services needed to meet their needs.

Esther Nolton is a third year PhD student at George Mason University specializing in Research Methodology and Health Policy. She is a Certified Athletic Trainer and is licensed to practice in the Commonwealth of Virginia. Nolton currently manages the Virginia Concussion Initiative, a project funded by the Virginia Department of Health and CDC. Her research interests broadly include social determinants of health and education by better understanding disparities in access to health and education services.

Assistant Professor Emma McKim Mitchell is a public health nurse researcher at the University of Virginia School of Nursing. Mitchell’s scholarship centers on women’s health, health disparities, global health, healthcare access, prevention of HPV-associated cancers, early cancer screening/detection, novel and innovative modalities for HPV vaccination/detection, and participatory models for high quality follow-up. She has worked on community engaged participatory research studies in rural/remote areas, including Appalachian Virginia, the Caribbean Coast of Nicaragua, and Roatan, Honduras.

Judy Triano is the Operations Director at Blue Cirrus Consulting LLC with over 30 years of healthcare organization experience in clinical support and IT Department leadership. After nearly 20 years in healthcare leadership, Judy knows what components truly drive a successful project. Beyond her operational duties at Blue Cirrus, Judy also contracts as an Engagement Director to assist clients with bridging gaps in leadership and staff support, communication, and strategic planning. Judy has a Bachelor’s Degree in Business Administration and a Master’s Degree in Strategic Leadership.

Whitney has over 5 years of experience in the Public Health field.  She received her Masters in Arts in Health Education from East Carolina University.  She is currently a Public Health Analyst with the Health Resources and Services Administration.  She serves as a Project Officer in the Office for the Advancement of Telehealth located with the Federal Office of Rural Health Policy.

Dale is a partner in the Health Industry Advisory Practice of McDermott Will & Emery, an international law firm based in the United States.  Dale’s practice focuses on domestic and cross-border strategic transactions within the health, digital health and life sciences industries, including health system mergers, cross-industry collaborations and technology deployment transactions and projects.  He regularly advises clients on the legal and regulatory issues associated with the development and deployment of health care technology and on cross-border health care-related matters, including cross-border health system affiliations, second opinion programs and international patient programs.  Dale is resident in the firm’s Washington, DC office.

Dr. David R. Burt practices Emergency Medicine at the University of Virginia in Charlottesville and is current director of the UVA Chest Pain Center and the UVA-Guatemala Initiative. He is actively involved in STEMI (ST-Segment Elevation Myocardial Infarction) outreach & education at local, state and national levels and focuses on the application of system engineering principles to reduce reperfusion times in STEMI.  He is the creator of Project UPSTART (www.projectupstart.com) a free quality improvement program focused on helping hospitals and systems of care improve care for STEMI patients and also conducts “STEMI BootCamp” seminars (based on these same concepts) across the country. Recently he has been involved in applying these same principals to systems of care for acute stroke and post-arrest hypothermia care at local and national levels.

Prior to working at UVA, Dr. Burt was Associate Director of Emergency and Cardiovascular Medicine for Spectrum Health Systems in Grand Rapids Michigan and also worked at a regional non-PCI center in Fremont, Michigan.  A native of Devils Lake, North Dakota, he attended medical school at the University of North Dakota in Grand Forks.  He then practiced as a volunteer physician for one year in San Lucas Toliman, Guatemala, on Lake Atitlán. This was followed by emergency medicine residency in Grand Rapids, Michigan, where he served as chief resident and worked as a flight physician for AeroMed Flight Services.  This was followed by a Cardiovascular Emergencies fellowship at the University of Virginia.

In addition to his interest in cardiovascular emergencies such as heart attack and stroke, Dr. Burt is the director of the UVA-Guatemala Initiative (UVA-GI), a group of faculty and students at the University of Virginia devoted to the development of mutually beneficial and sustainable relationships between UVA and the people and communities of Guatemala.  Working within the UVA-GI, Dr. Burt and others have developed a series of interdisciplinary programs with a variety of partners in Guatemala each focused on beneficial exchange for all stakeholders. These programs include opportunities for undergraduates, residents, medical students, faculty and staff.

Dr. Burt is a current member of the American Heart Association’s Mission: Lifeline ACS Subcommittee and also serves as a member of the American College of Cardiology Accreditation Management Board. He is a founding member of the Virginia Heart Attack Coalition. Dr. Burt is the director of the Cardiovascular Emergencies fellowship in the Department of Emergency Medicine.

Mr. Carlos Mena currently serves as the Program Coordinator for the School-Based Telehealth Network Grant Program for the Office for the Advancement of Telehealth, in the Federal Office of Rural Health Policy, within the Health Resources Services Administration, Department of Health and Human Services.   Prior to joining HRSA, he worked as a Budget Analyst at the former Walter Reed Army Medical Center in Washington, D.C.   Mr. Mena holds a Master of Science degree in Health Care Administration from the University of Maryland.

As Vice President of Clinical Services, Diane Croll oversees all aspects of the clinical care TripleCare delivers through its distinctive telemedicine approach.

Dr. Butler is a neuroscientist and physical therapist. He is a Senior Health Scientist in the Center for Visual and Neurocognitive Rehabilitation at the Atlanta VA medical center. He is a professor in the Department of Physical Therapy and Associate Dean for research in the Byrdine F. Lewis College of Nursing and Health Professions at Georgia State University. At present his laboratory is pursuing the use of robotics and telemedicine in the rehabilitation of the upper limbs of people post.

Previously, she founded Trinity Healthcare, LLC, a consultancy she operated for more than six years. In this capacity, she was a skilled nursing facility consultant, focused on providing primary care and avoiding unnecessary hospitalizations. While pursuing her DNP, Ms. Croll completed an evidence-based project uncovering new insights for the use of telemedicine in the care of the elderly.

She joined TripleCare/Curavi in 2014 as Director of Clinical Services and was promoted to her current position in August 2017. With more than three decades of experience in healthcare and more than ten years in the post-acute space, Ms. Croll brings a strong commitment to care of the elderly to her leadership position.

Ms. Croll earned a Doctor of Nursing Practice degree from The Catholic University of America; a Master of Science in Nursing (Family Nurse Practitioner) degree from The Sage Colleges-Russell Sage College; an Associate in Applied Science – Nursing (Registered Nurse) degree from Orange County Community College; and, a Bachelor of Science – Social Work degree from Southern Connecticut State University.

Katherine Davis, AGACNP-BC, is the Head of Clinical Operations at Call9. As one of the original employees, she has been a tenacious and versatile executive on the team, helping it grow from six to what it is today. In her current role, she drives continued growth, process improvement and special projects across clinical, customer success and medical areas of the organization while ensuring Call9’s original mission and values remain pervasive throughout.

Davis realized her passion for public service from a young age; at 12 she was volunteering in hospitals, and by 16 she was certified as an Emergency Medical Technician and working on an ambulance as a preceptor for new EMTs. Davis has spent over 15 years relentlessly pursuing opportunities to improve patient care and building systems and teams that affect change. One of her first opportunities in medical leadership was for the PGA Tour Travelers Championship which she continues to this day. The operation for this event is recognized as one of the best medical systems on the tour. As an Emergency Department RN, she was quickly identified as a leader for one of Beth Israel Deaconess Medical Center’s community hospital Emergency Departments and served as a go-to resource throughout the hospital and organization.

Prior to completing her Adult-Gerontology Acute Care Nurse Practitioner (AGACNP) degree from Massachusetts General Hospital, Davis earned her Bachelors in Nursing and Master’s of Science in Forensic Nursing from Boston College.

Stephanie Begley is a Public Health Advisor at the Health Resources and Services Administration, Federal Office of Rural Health Policy, Office for the Advancement of Telehealth. She serves as the Program Coordinator for the Substance Abuse Treatment Telehealth Network Grant Program and the Program Coordinator for the Evidence-Based Tele-Behavioral Health Network Program. She received her Bachelor of Science Degree in Biology and Spanish from the University of Wisconsin-Madison.

Nancy Roget, MS, MFT, LADC is Executive Director of the University of Nevada, Reno’s (UNR) Center for the Application of Substance Abuse Technologies (CASAT), which develops and implements substance use disorder (SUD) treatment, prevention, and recovery training and technical assistance activities for nursing, social work, counseling, and other allied health students and practitioners. She has 39 years of experience providing SUD treatment services and creating innovative educational initiatives. Since 1994 she has worked with SAMHSA’s Addiction Technology Transfer Centers as both a Regional PI/Director and National PI/Director. Currently, she serves as the Co-Director for the Mountain Plains ATTC for Region 8.

Renata J. Henry is currently the Executive Director of the Danya Institute in Silver Spring Maryland which manages the Central East Addiction Technology Transfer Center.  Ms. Henry has over forty years of experience in the behavioral health field, serving in clinical and administrative positions in community-based mental health and substance abuse organizations and leadership positions in state and county government.  Most recently, Ms. Henry was the Deputy Secretary for Behavioral Health and Disabilities with the Maryland Department of Health and Mental Hygiene, where she was responsible for developing and leading an integrated system for policy development, planning, and services for the mental health, substance use, and developmental disabilities.  Prior to this position, she was the director of the Division of Substance Abuse and Mental Health, an operating division of Delaware Health and Social Services, where she was responsible for the oversight of public sector behavioral health services for adults in Delaware.  In her leadership positions, she always emphasized the collaboration between systems to ensure that policy and practice are aligned to support a quality behavioral health system across the life span.

Marcus Divers has a B.S. degree in Health Sciences, from James Madison University (2017), and plans to pursue a Master’s in Public Health or Health Policy. After graduating he started shadowing the UVA Tele-medicine office before becoming a project coordinator for the UVA Department of Neurology, working on the HRSA Equity grant. Under the equity grant he worked on establishing a prehospital tele-stroke program at UVA and a community needs assessment for tele-stroke in Virginia.

Dr. Storey has been a practicing SLP for 23 years, focusing on underserved populations in rural and urban areas (Title I schools). Her telepractice research with Head Start preschoolers in South Carolina provides an evidence base for the efficacy of telepractice as a potential solution to the lack of available SLPs for these populations. She is the Director of Storey Telehealth, providing telepractice to children and adults in the United States and Internationally.

I received my MPH from UVA in 2018, prior to which I practiced as a RN for 14 years. I have been a part of the cure of hepatitis C for more than 300 patients in the past 3 years. I am interested in increasing the conversations between stakeholders to find and implement solutions to offer a low barrier means to cure hepatitis C for everyone throughout the state of Virginia.

Ms. Jennings holds a master’s degree in nutrition science and is a licensed, registered dietitian/nutritionist. She has been delivering patient care via videoconferencing technologies for five years, the first three of which were exclusive to patients with diabetes. She now serves as Program Coordinator for the Healthier Lives at School and Beyond school-based telemedicine initiative at East Carolina University Brody School of Medicine.

“Ashe” is a fellow at the Karen S. Rheuban Center for Telehealth where he assists with telemedicine programs. He completed his undergraduate degree in Biomedical Engineering at the University of Virginia.

Nathaniel (Nate) Lacktman is a partner and health care lawyer with Foley & Lardner LLP, and Chair of the firm’s national Telemedicine & Digital Health Industry Team. He advises health care providers and technology companies on business arrangements, compliance, and corporate matters, with particular attention to telehealth, digital health, and health innovation. Working with hospitals, health systems, providers, and start-ups to build telemedicine arrangements across the United States and internationally, his practice emphasizes strategic counseling, creative business modeling, and fresh approaches to realize clients’ ambitious and innovative goals. Nate speaks and writes frequently on issues at the forefront of telehealth and is often quoted for his insight about legal and business developments in this area. He has written telehealth legislation, regulations, comments, and policy input to lawmakers, the Drug Enforcement Agency, the Congressional Research Service, state Medicaid Agencies, and state boards of medicine across several states. He has helped write telemedicine policy letters and position statements with such organizations as the ATA and the American Heart Association. He is a graduate of the University of Southern California School of Law and the University of Florida.

Recognized as among the top 100 most influential people in healthcare by Modern Healthcare Magazine, Alan Morgan serves as Chief Executive Officer for the National Rural Health Association.  He has more than 28 years experience in health policy at the state and federal level, and is one of the nation’s leading experts on rural health policy.

Mr. Morgan served as a contributing author for the publication, “Policy & Politics in Nursing and Health Care,” and for the publication, “Rural Populations and Health.”  In addition, his health policy articles have been published in: The American Journal of Clinical Medicine, The Journal of Rural Health, The Journal of Cardiovascular Management, The Journal of Pacing and Clinical Electrophysiology, Cardiac Electrophysiology Review, and in Laboratory Medicine.

Mr. Morgan served as staff for former US Congressman Dick Nichols and former Kansas Governor Mike Hayden. Additionally, his past experience includes tenures as a health care lobbyist for the American Society of Clinical Pathologists, the Heart Rhythm Society, and for VHA Inc.

He holds a bachelor’s degree in journalism from University of Kansas, and a master’s degree in public administration from George Mason University.

Christopher Budig is the Telehealth Program Manager for operations and technical services at Tower Health System. Tower Telehealth currently offers Tele Stroke, Remote Patient Monitoring for CHF patients and Emergency Behavioral Health evaluations through Specialist on Call.

Christopher Budig has been in the field of telehealth since 1994. He was the telemedicine coordinator at the University of Kansas (KU) during the inception of its program. He helped develop, test and implement the technology utilized at KU and worked with medical staff to evaluate the efficacy of telehealth equipment. In 1998, he became the Director of Mountaineer Doctor Television (MDTV) at West Virginia University. For eleven years he worked with rural communities to provide via telemedicine specialty care clinics to areas of the state that lacked access to such service without the need of long travel. Prior to his present position at Tower Health, Christopher served as the Executive Director of the West Virginia Telehealth Alliance (WVTA). His experience with the original Universal Services program via the FCC helped immensely with a Rural Healthcare Pilot Project (RHCPP) grant awarded to the WVTA to expand broadband in West Virginia. That program helped develop the now popular Health Care Connect Fund.

After graduating from college I served over 22 years in the United States Army.  I have been stationed in Viet Nam, Korea, Germany, Central America and the Persian Gulf.  While in the Army I completed flight school and earned my aviator wings.  I am rated in both fixed-wing and rotary-wing aircraft and hold a Commercial Pilots license.  After retiring from the Army I was invited to join the faculty at the University of Virginia Health System.  Along with my co-founder Doctor Karen Rheuban, we created the Office of Telemedicine.  The UVA Telemedicine network now connects over 160 sites across the state and numerous international connections.  In August 2018 I retired from the University.  I now work as a consultant.

Vimal Mishra MD is an internist and medical director of telehealth at Virginia Commonwealth University (VCU) Health System. As the medical director of telehealth, he provides system-wide leadership, strategic direction and operational oversight for VCU health’s enterprise-wide teleservices effort to enhance access, improve clinical outcomes, and gain clinical efficiency and effectiveness. As a physician informaticist, he chairs an EMR (Electronic Medical Records) council and oversees design, planning, and implementation of digital tools and standards to assure high quality, evidence-based solutions which meet the needs of clinicians and patients. He advises health system on electronic health records (EHR) configuration, heuristics, design, workflow, adoption strategies, analytics, data strategy, and implementation.

Dr. Mishra completed his internship and residency in Internal Medicine at Virginia Commonwealth University. He received his graduate degree from Duke Fuqua School of Business and is board certified in internal medicine and clinical informatics.

Gemma Lowery is the Operations Coordinator for Christiana Care Health System’s tele-ICU, working to facilitate credentialing of its physicians and nurses, coordinating contracts and IT system upgrades, utilizing APACE Outcomes to impact workflow improvements, as well as other novel device innovations. She provides leadership with regard to future plans for the tele-ICU and her 8 years within the unit sparked her interest in all things telehealth.  She completed her certification as one of Delaware’s first Advanced Telehealth Coordinators, through the University of Delaware’s Division of Professional and Continuing Studies. She is working on completion of her MBA in Healthcare Administration and is a member of the American College of Healthcare Executives. Gemma is on the Delaware Telehealth Steering Committee and represents Delaware on the Mid-Atlantic Telehealth Resource Center’s Advisory Board.

Alissa Bovee Terry, ScM, CGC is a 2002 graduate of Cornell University with a BS in biology and genetics. Prior to her career as a Genetic Counselor, she worked at the National Institutes of Health studying breast cancer protein biology. Alissa is a 2006 graduate from the Johns Hopkins/NIH Genetic Counseling Master of Science Program. She joined the Community Genetics Program of the Ferre Institute in 2006 and received her board certification from the American Board of Genetic Counseling in 2007. Alissa is a member of the National Society of Genetic Counselors. As a consultant to the New York State Mid-Atlantic Regional Genetics Network (NYMAC), she collaborates with genetics providers to promote the use of telegenetics with the goal of improving patient access to quality genetic services.

Cara Cacioppo, MS, LCCG, is a genetic counselor in the University of Pennsylvania Telegenetics Program. She received a BA in Biology and Psychology from Boston University and an MS in Genetic Counseling from Arcadia University. In the Penn Telegenetics Program, Cara provides telephone and video-conference genetic counseling for hereditary cancer and late-onset Alzheimer’s disease risk assessment. She also works on research protocols studying the utilization and efficacy of remote genetic counseling services and currently serves in the National Society of Genetic Counselors Review Author Group for the development of an evidence-based Telegenetics practice guideline.

Dr. Doolittle specializes in the care of patient with malignant melanoma.  His clinical interests and research focus include clinical trials for the treatment of melanoma and the use of telemedicine technology in the care of the cancer patient.  Most recently he has launched a study using telemedicine technology for innovative cancer clinical trials.

Dr. Doolittle joined the faculty of the University of Kansas Medical Center in 1991. He was named the Medical Director for the Center for Telemedicine and Telehealth in 2000, Medical Director of the Midwest Cancer Alliance in 2007 and served as Medical Director for Outpatient Services at The University of Kansas Cancer Center from 2009-2012. Dr. Doolittle also currently serves as the Phase I Curriculum Director for the School of Medicine, Chair of the Kansas Cancer Partnership and has an active outpatient oncology clinic.

As medical director of the Midwest Cancer Alliance, the outreach arm of The University of Kansas Cancer Center, Dr. Doolittle leads the effort to enhance cancer care by collaborating with health professionals throughout Kansas and Western Missouri. Under his direction, the MCA provides professional education, community outreach and access to cutting-edge clinical trials and the latest advancements in cancer care to people in their own communities, bringing more options close to home.

Dr. Doolittle has been active in the telemedicine program at the University of Kansas Medical Center for nearly two decades. As medical director for the Center for Telemedicine and Telehealth, Dr. Doolittle consults for one of the most active telemedicine programs in the United States and has been involved in the establishment of telemedicine clinics for several disciplines. Dr. Doolittle has conducted over 2,500 telemedical visits evaluating and managing patients with a wide variety of hematologic and oncologic disorders. He has been instrumental in expanding the Kansas telemedicine project through the development and establishment of additional services including patient education, support groups and innovative programs such as TeleKidcare®, KUMC’s school-based telemedicine program. Dr. Doolittle has authored numerous publications concerning telemedicine delivery, cost-tracking, and patient satisfaction. In addition to the publications, he has delivered more than 60 presentations at national and international conferences on the topics of telemedicine, palliative care, oncology disorders, cost-tracking and patient satisfaction.

Dr. Doolittle is a native of Kansas and received his undergraduate degree from Pittsburg State University in 1980 and his Medical Degree from the University of Kansas School of Medicine in 1984. He completed his residency in Internal Medicine and fellowship in Hematology/Oncology at the University of Kansas Medical Center in 1987 and 1991 respectively.  He is an active member of the American Society of Clinical Oncology (ASCO), and the American Society of Hematology (ASH).

Brian Dunn is a Unified Communications Engineer and Tele-Oncology Specialist for the Karen S Rheuban Center for Telehealth at the University of Virginia Health System. He actively develops programs within Oncology to extend the effectiveness of care for some of our most vulnerable populations using a wide variety of Telehealth tools.

Jay Ostrowski helps companies start and growth telehealth programs. As a clinician, hespecialization in telebehavioral and telemental health. He is the CEO of Behavioral HealthInnovation and Adaptive Telehealth, and founded and directs the Telebehavioral Health Center of Excellence where he tracks industry trends. Thus far Jay has led developmentof 12 HIPAA-secure telemedicine software platforms, created 9 peer-reviewed telemental health training courses for national certification and created many innovative niche treatment programs. He also serves as a consultative partner with the Mid-Atlantic Telehealth Resource Center providing telemental health technical assistance helping organizations start-up and scale telemedicine services including telemental health, telebehavioral health and telepsychiatry.

Dennis V. Truong, M.D. has been with the Mid-Atlantic Permanente Medical Group, P.C. (MAPMG) as an Emergency Medicine physician since 2010.  Dr. Truong provides hands on patient care at the Kaiser Permanente Tysons Corner Medical Center Clinical Decision Unit and he also treats patients virtually through Kaiser Permanente’s video visits program. In addition to his patient care work, Dr. Truong been appointed to numerous leadership positions.

His leadership roles began in the areas of Kaiser Permanente’s Electronic Medical Record, the Clinical Contact Center, and Physician Education and Quality Improvement.  He was named Regional Director of Telemedicine/Mobility in May 2014, gaining accountability for existing programs and future roadmap of services. In May 2016, he additionally assumed the role of the Assistant Physician-In-Chief (APIC) for Capital Planning and Innovations for the Northern Virginia service area. He also serves as a member of the National Quality Forum Telehealth Committee and the KP National Telehealth Leadership Team.

After earning his B.A. in Molecular, Cellular, and Developmental Biology from the University of California-Santa Cruz, Dr. Truong received his M.D. from Michigan State University in East Lansing, MI completed a residency in Emergency Medicine at William Beaumont Hospital in the suburbs of Detroit, MI. Dr. Truong is a veteran of the United States Air Force, having served over three proud years.  Upon completing his military commitment, he split time between the Veteran Affairs Medical Center in Palo Alto, CA and The Permanente Medical Group in Walnut Creek, CA. Dr. Truong received his Physician Executive M.B.A. from University of Tennessee. He is a board-certified Emergency Medicine physician licensed in Virginia, Washington, D.C., Maryland, California, Florida, North Carolina, Pennsylvania, and West Virginia.