What do patients really think about telehealth? Chances are good that if you received healthcare at the onset of the COVID-19 pandemic, at least one of your visits was through telehealth. Whether you had a great experience, a good experience or a horrible experience depends on a large number of factors. These include things like:
- The adequacy of your internet connection.
- The type of software and technology that was used.
- Your comfort level and experience using telehealth technologies.
- The comfort level and experience of your clinician in delivering telehealth services.
- The type of assistance you were provided to prepare you for a telehealth visit.
Below you will hear perspectives from patients across the continuum of age, geography and health conditions regarding their experiences with telehealth!
In this video we hear Tom Goodwin share his experience with telehealth services as a patient:
In this follow up video, we hear Tom Goodwin share his perspective on why telehealth is a good option for patients and why as an older adult he feels it is important to take the time to learn and adopt telehealth technology:
In this video we hear Mr. Said who discuss his experience with Remote Patient Monitoring as a patient:
In this video we hear from a patient about their experience receiving telebehavioral health services:
In this video, we hear from patients and staff about their experience with the ChristianaCare hospital care at home program. The program enables certain patients to be at home while receiving the care they would get in the inpatient setting:
In this video, we hear from patients and staff about their experience with University of Virginia's neonatal care at home program. The program enables certain new parents to bring their babies home from the NICU while maintaining their connection to their care team: